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Help us serve you better by answering this Customer Satisfaction questionnaire. We appreciate your business and we want to make sure we are meeting your expectations. Using the scale of 1 to 10, where 1 means you are extremely dissatisfied and 10 means that you are very satisfied, please rate each of the questions according to your experience.

Overall, how satisfied are you with your machine purchase with Monark Equipment? *

How likely would you be to buy again from Monark? *

How likely would you be to recommend Monark Equipment to others? *

How satisfied are you with the ease of completing the whole transaction? *

How satisfied are you with our representative's knowledge of the equipment? *

How satisfied are you with Monark's response time during this transaction? *

How satisfied are you that our representative explained the operation of your machine properly? *

How satisfied are you that the arrival of the unit was completed when promised / as committed? *

How satisfied are you with the overall condition of the machine at the time of delivery? *

Do you have any concerns or suggestions on how we could improve? *

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