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TRANSACTIONAL SURVEY FOR ALLIED UNITS
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Help us serve you better by answering this Customer Satisfaction questionnaire. We appreciate your business and we want to make sure we are meeting your expectations. Using the scale of 1 to 10, where 1 means you are extremely dissatisfied and 10 means that you are very satisfied, please rate each of the questions according to your experience.
Overall, how satisfied are you with your machine purchase with Monark Equipment?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How likely would you be to buy again from Monark?
*
1 - Not at all likely
2
3
4
5
6
7
8
9
10 - Extremely likely
How likely would you be to recommend Monark Equipment to others?
*
1 - Not at all likely
2
3
4
5
6
7
8
9
10 - Extremely likely
How satisfied are you with the ease of completing the whole transaction?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How satisfied are you with our representative's knowledge of the equipment?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How satisfied are you with Monark's response time during this transaction?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How satisfied are you that our representative explained the operation of your machine properly?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How satisfied are you that the arrival of the unit was completed when promised / as committed?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
How satisfied are you with the overall condition of the machine at the time of delivery?
*
1 - Extremely Dissatisfied
2
3
4
5
6
7
8
9
10 - Very Satisfied
Do you have any concerns or suggestions on how we could improve?
*
Submit
HOME
PRODUCTS
NEW
>
EQUIPMENT
>
NEXT GEN HEX
POWER SYSTEMS
>
ELECTRIC POWER GENERATION
MARINE POWER SYSTEMS
OIL AND GAS
RENEWABLE ENERGY
ATTACHMENTS
RENTALS
>
RENTAL MACHINES
RENTAL POWER
RENTAL ALLIED
USED
>
USED CAT EQUIPMENT
USED ALLIED EQUIPMENT
ALLIED
PARTS
INDUSTRIES
SUPPORT
FINANCING
>
RENT WITH PURCHASE OPTION (RPO)
TECHNOLOGY
>
CAT CONNECT
>
COMPACT
DETECT
GRADE
PRODUCT LINK
Cat PAYLOAD
EQUIPMENT MANAGEMENT
>
VISIONLINK TUTORIALS
MYCATCOM
ENERGY & TRANSPORTATION
JOB SITE SOLUTIONS
SERVICES
>
EQUIPMENT PROTECTION PLANS
CUSTOMER SUPPORT AGREEMENT
EM SERVICES
SOS Services
FUEL INJECTION PUMP REPAIR
ENGINE OVERHAUL
ON-SITE SERVICES
RADIATOR HYDRO-TEST AND REPAIR
TECHNICAL ANALYSIS AND OTHER SERVICES
UNDERCARRIAGE REBUILD
SPECSIZER
COMPANY
CAREERS
CONTACT US